Return and Refund Policy
At D.SPARKLES, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns
- You have 30 days from the date of receipt to return an item.
- Items must be in their original condition, unworn, and in their original packaging.
- To initiate a return, please contact our customer service team at support@dsparkles.com with your order number and reason for return.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will process your refund to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable.
Exchanges
- If you would like to exchange an item, please return the original item following the return process and place a new order for the desired item.